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Bibby, L, Austin, S and Bouchlaghem, D (2006) The impact of a design management training initiative on project performance. Engineering, Construction and Architectural Management, 13(01), 7–26.
Blyth, K and Kaka, A (2006) A novel multiple linear regression model for forecasting S-curves. Engineering, Construction and Architectural Management, 13(01), 82–95.
Jeong, K S, Kagioglou, M, Haigh, R, Amaratunga, D and Siriwardena, M L (2006) Embedding good practice sharing within process improvement. Engineering, Construction and Architectural Management, 13(01), 62–81.
Karim, K, Marosszeky, M and Davis, S (2006) Managing subcontractor supply chain for quality in construction. Engineering, Construction and Architectural Management, 13(01), 27–42.
Oyegoke, A S (2006) Building competence to manage contractual claims in international construction environment: The case of Finnish contractors. Engineering, Construction and Architectural Management, 13(01), 96–113.
- Type: Journal Article
- Keywords: contract costs; contract law; Finland; penalty costs; United Kingdom
- ISBN/ISSN: 0969-9988
- URL: http://www.emeraldinsight.com/10.1108/09699980610646520
- Abstract:
This study was motivated by a belief that existing knowledge on management of a contractual claim in international contracting practice is different from a standardised local practice. The paper is aimed at building competence for managing contractual claims in a standardised practice. Comparative studies of British and Finnish contracting practices were used to determine the reason why claims are not pronounced in a standardised practice. Empirical study via direct interviews and questionnaires of a Finnish-based contractor operating in the Russian markets was used. The players are three-dimensional in nature where the client, consultants, and contractor come from different countries/practices and two of the projects studied were joint ventures. The findings show the effects of: legal system, procurement methods, standardised practice and size of the market on the management of contractual claims. The remedial measures suggested include: operational management, i.e. learning through personal contacts, and management competence development of employees by learning through proper communication and education programmes in a form of continuing professional development. Management of claims in the construction industry is vital to a successful implementation of the project. It brings about a fair dealing between the project owner and the contractor, improves contractor’s cashflow and discourages abandonment of project and disputes. Lack of knowledge in managing claims constitutes a threat to successful implementation of project. The engagement of an expert and knowledge transfer through joint ventures/partnerships are suggested as solutions.
Thomson, D S, Austin, S A, Root, D S, Thorpe, A and Hammond, J W (2006) A problem-solving approach to value-adding decision making in construction design. Engineering, Construction and Architectural Management, 13(01), 43–61.